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Delivering Medication Therapy Management (MTM) Services Certificate Program

Delivering Medication Therapy Management Services is an innovative and interactive certificate training program that explores the pharmacist’s role in providing MTM services to patients. Pharmacists have a tremendous opportunity to receive reimbursement for monitoring and improving medication use in patients with complex medication regimens. This practice-based activity teaches pharmacists the essential skills necessary to become a successful MTM practitioner. The certificate training program will enhance pharmacists’ clinical expertise in evaluating complicated medication regimens, identifying medication-related problems, and making recommendations to patients, caregivers, and health care professionals.


The goals of the certificate training program are to:

  • Advance public health and patient care through improved medication use.
  • Provide training to enhance pharmacists’ ability to effectively provide MTM services.
  • Motivate increased numbers of pharmacists to establish MTM services.
  • Communicate benchmark practices for providing MTM services.
  • Acknowledgements and Disclosures

The self-study learning component of Delivering Medication Therapy Management Services certificate training program is approved for 10 contact hours (1.0 CEU) of continuing pharmacy education credit. The live training seminar is approved for 8 contact hours (0.8 CEU) of continuing pharmacy education credit. The post-seminar exercise is approved for 3 hours (0.3 CEU) of continuing pharmacy education credit.


Live session to be held at the UNC Eshelman School of Pharmacy in Chapel HIll, NC.


Cancelation: Individuals who register for a course and cancel between 2 weeks and up to 48 hours prior to the program will receive a 50% refund. If you cancel more than 2 weeks in advance of the course, there is a $25.00 cancellation fee. No refund will be given for individuals who cancel less than 48 hours prior to the program or who have begun the self-study materails then decide to cancel. Cancellations MUST be in writing (fax, mail or email). If possible, please notify us of this change prior to the program.


Date: Apr 22, 2018 08:00 AM - 05:00 AM



CE Hours


CE Units


Registration closes on Apr 03, 2018 11:55 PM

Activity Type

  • Knowledge

Target Audience(s)

  • Pharmacists


Participants have 60 days from the start of their program to claim CE credit and verify it has been upload to CPE Monitor. If your program requires the completion of a post test/eval/survey those items MUST be done before that 60 day window closes to receive credit for that program. Statements of credit can be viewed and printed from CPE Monitor. Statements of credit will no longer be printed and mailed to the participant. **No partial individual session credit will be given**
REGISTRATION NOTE: During the registration process, if a fee is required, please enter the zip code associated with your credit card's BILLING ADDRESS. For security purposes payments are processed through a separate system, so when prompted, please click “ok” to be taken to that site and complete your registration. Upon successful registration of this program you will receive an email confirmation/receipt and will be returned to this program page. When you are retuned to this page you will see a note at the top of the page reading “You are registered for this program.”
If you are not automatically returned to this page or see only a blank white screen your transaction was not successful, and you will need to try again.


If paying by check please mail to the address below:

UNC Eshelman School of Pharmacy
Attn: Continuing Education
301 Pharmacy Lane, CB# 7574 Beard Hall
Chapel Hill, NC 27599
Accreditation Council for Pharmacy Education
The University of North Carolina Eshelman School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. To receive CE credit, participants must complete the CE attendance form and the online evaluation of the program (instructions to be emailed). Statements of credit can be viewed and printed in CPE Monitor in approximately 2 to 3 weeks. **No partial credit will be available**

Requirements for CE Credit

Cancellation requests must be sent in writing to receive a refund. Requests must be received by our office no later than April 16, 2018. No refunds will be given after that date.



Registration Closed  

A minimum number of registrations is needed to run this course. Final determination of the course running will be determined at the beginning of April 2018.
Self-Study instructions will be emailed once the minimum number of registrations has been reached or by April 1, whichever occurs first.


  • Explain the key components of medication therapy management (MTM).
  • Define the five core elements of the MTM service model.
  • Discuss the MTM provisions of the Medicare Part D benefit, including requirements established by the Centers for Medicare and Medicaid Services and the Affordable Care Act.
  • List opportunities for providing MTM services including those that were created by the Affordable Care Act, such as patient-centered medical homes, accountable care organizations, and transition of care activities.


Ouita Gatton, RPh
District A Clinical Coordinator, Kroger Phrmacy

Brief Bio : After graduating from the School in 1989, Gatton worked in consulting, infusion pharmacy, and several independents and chains. Gatton joined the Kroger Pharmacy team in 1997. She eventually advanced to serve as the Kroger Mid-Atlantic Division clinical coordinator in Roanoke, Virginia. In Virginia, Gatton coordinated all pharmacy programs not directly related to dispensing. She provided leadership for 300 pharmacists in 116 pharmacies across six states: North Carolina, Virginia, West Virginia, Ohio, Tennessee, and Kentucky. When Gatton returned to Raleigh, she staffed and helped coordinate special projects for Kroger’s North Carolina stores and area communities. She currently acts as full-time district clinical coordinator for Kroger. She also serves on the Community Care Practice Forum and Immunization Task Force for the North Carolina Association of Pharmacists and is a national immunization trainer for the APhA. Gatton began her role as a residency preceptor with the School in 2013.

Activity Number

Date: 01/01/18 01:00 AM - 04/21/18 11:55 PM

CE Hours

Registration Closed  

Registration Closed  

The Live Seminar will be held on Sunday, April 22, 2018 at the UNC Eshelman School of Pharmacy in Chapel Hill, NC. The course will be from 8am to 5pm and we will provide a continental breakfast, lunch, and break refreshments for the day. Classroom and parking details will be sent at a later date.


  • Conduct a thorough medication therapy review (MTR)
  • When interviewing a patient, employ effective communication skills to overcome communication barriers
  • Complete a personal medication record (PMR)
  • Develop a medication-related action plan (MAP)

Activity Number

Date: 04/22/18
Time: 08:00 AM - 05:00 PM

CE Hours



UNC Eshelman School of Pharmacy, Chapel Hill, NC
Registration Closed